Stratus Connector, ACI PayOn Connector, 3DS Service – CAT – Maintenance - ICIPM-401 - CHG57724858
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 08, 2026 - 15:05 CEST
Scheduled - A maintenance window for Stratus Connector, ACI PayOn Connector, and 3DS Service is being released to the CAT environment.

We expect service interruptions and downtime during this maintenance window. This may occur a few times during the maintenance window.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page; please assume the environment is undergoing maintenance until you receive confirmation of a successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.

We appreciate your patience and understanding. As always, if you have questions relating to, or issues following, the upgrade with your existing integration, please write to support@jpmmps.com.
Oct 8, 2026 15:05 - Oct 9, 2026 23:35 CEST

About This Site

This is the service-status and incident communication site for J.P. Morgan Mobility Payments Systems GmbH. This service is jointly operated with J.P. Morgan Mobility Payments Solutions S.A. Updates and planned maintenance announcements are communicated here. Please use the "subscribe to updates" button to receive email notifications.

EU LIVE Operational
EU Production API Operational
EU Merchant Panel Operational
EU E-Wallet Portal Operational
EU Payment Gateway Operational
EU Production SFTP Operational
EU TEST Operational
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EU Prerelease-Sandbox API Operational
EU Sandbox E-Wallet Portal Operational
EU Sandbox Merchant Panel Operational
EU Prerelease-Sandbox E-Wallet Portal Operational
EU Test Payment Gateway Operational
EU SmartPay Operational
EU SmartPay LIVE Operational
EU SmartPay SANDBOX Operational
EU SmartPay Subscriptions Operational
EU SmartPay Subscriptions - TEST Operational
EU SmartPay Subscriptions - LIVE Operational
EU Tokenization Operational
EU Tokenization LIVE Operational
EU Tokenization TEST Operational
EU Payment Connectors Under Maintenance
EU SEPA B2B Connector LIVE Operational
EU SEPA B2B Connector TEST Operational
EU SEPA Mandate Management Service LIVE Operational
EU SEPA Mandate Management Service TEST Operational
EU IBAN Validation Service LIVE Operational
EU IBAN Validation Service TEST Operational
EU ACI Cards Connector LIVE Operational
EU ACI Cards Connector TEST Under Maintenance
EU Network Token Service LIVE Operational
EU Network Token Service TEST Under Maintenance
EU Secured Credit Card Payment Form Service LIVE Operational
EU Secured Credit Card Payment Form Service TEST Under Maintenance
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EU Stratus Connector TEST Under Maintenance
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

UPDATED - SmartPay, Connectors 3 – CAT – Release 26.9.0 - ICIPM-414- CHG56885524 Oct 21, 2026 09:00-10:00 CEST

In an effort to continue providing the best possible service, we will be conducting planned maintenance of our infrastructure, affecting the components listed below.

This maintenance is related to SmartPay and Connectors 3 modules.

We do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the update.

We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.
Posted on Sep 30, 2026 - 11:20 CEST

EU - CAT/CONS - PCI Token Proxy - Upgrade to v26.8.0- ICIPM-400 / CHG57734767 Oct 21, 2026 10:00-12:00 CEST

The latest version of the PCI Token Proxy is being released to CAT environment.

We expect no service interruption and downtime during the upgrade.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.

We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@jpmmps.com
Posted on Oct 05, 2026 - 15:40 CEST

EU - CAT/CONS - Stratus Connector, ACI PayOn Connector, 3DS Service – Release 26.10.1 - ICIPM-399/ CHG57734731 Oct 21, 2026 10:00-12:00 CEST

The latest version of the Stratus Connector, ACI PayOn Connector, 3DS Service is being released to CAT environment.

We expect no service interruption and downtime during the upgrade.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.

We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@jpmmps.com
Posted on Oct 05, 2026 - 15:40 CEST

EU - PROD - Sanctions Screening Service Oct 24, 2026 23:00 - Oct 25, 2026 00:00 CEST

In an effort to continue providing the best possible service, our service provider will be conducting a planned maintenance affecting the components listed below.

- Sanctions Screening

All maintenance work can be considered completed once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the update.

We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.
Posted on Feb 23, 2026 - 10:44 CET

SmartPay, Connectors 3 – PROD – Release 26.9.0 - ICIPM-380- CHG56885729 Oct 28, 2026 08:00-09:00 CET

In an effort to continue providing the best possible service, we will be conducting planned maintenance of our infrastructure, affecting the components listed below.

This maintenance is related to SmartPay and Connectors 3 modules.

We do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the update.

We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.
Posted on Sep 30, 2026 - 11:31 CEST

EU - PROD - Sanctions Screening Service Nov 23, 2026 23:00 - Nov 24, 2026 06:00 CET

In an effort to continue providing the best possible service, our service provider will be conducting a planned maintenance affecting the components listed below.

- Sanctions Screening

All maintenance work can be considered completed once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the update.

We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.
Posted on Feb 23, 2026 - 10:45 CET

Oct 8, 2026

EU - PRODUCTION - Zero-Downtime Upgrade KontoCloud 10.1 Hotfix - ICIPM-393
Completed - The scheduled maintenance has been completed.
Oct 8, 17:24 CEST
Verifying - Verification is currently underway for the maintenance items.
Oct 8, 17:17 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 16:00 CEST
Scheduled - A minor upgrade of the latest version of the platform is here, affecting the components listed below.

As this is a minor release, we do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.

We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@jpmmps.com
Sep 30, 11:35 CEST

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

EU - PRE-S - Patch of the same version
Completed - The scheduled maintenance has been completed.
Oct 1, 16:41 CEST
Verifying - Verification is currently underway for the maintenance items.
Oct 1, 16:37 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 16:00 CEST
Scheduled - A patch including required fixes will be deployed to the affected components below.

We expect a downtime for the duration of this intervention, with all requests responding with the HTTP Response code 503; we apologize for any inconvenience this may cause in the meantime.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Unless otherwise stated, we do not expect any incompatibility to be introduced by this change, despite this, to ensure your customer base continues to enjoy the same experience prior to the introduction of this change in other environments, we recommend executing regression tests immediately following the successful conclusion of this deployment and raising a service request explicitly asking to halt further deployment in other environments should a concern be identified based on your existing integration.

Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.

We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to your Payment Solutions Specialist.
Oct 1, 15:04 CEST
SmartPay Subscriptions and SmartPay Notifications modules – PROD – Release 26.9.0 - ICIPM-376 - CHG56669294
Completed - The scheduled maintenance has been completed.
Oct 1, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 10:00 CEST
Scheduled - In an effort to continue providing the best possible service, we will be conducting planned maintenance of our infrastructure, affecting the components listed below.

This maintenance is related to SmartPay Subscriptions and SmartPay Notifications modules.

We do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the update.

We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.
Sep 17, 14:29 CEST

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

EU - PROD - Sanctions Screening Service
Completed - The scheduled maintenance has been completed.
Sep 27, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 23:00 CEST
Scheduled - In an effort to continue providing the best possible service, our service provider will be conducting a planned maintenance affecting the components listed below.

- Sanctions Screening

All maintenance work can be considered completed once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the update.

We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.
Feb 23, 10:46 CET

Sep 26, 2026

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

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