MPS Status

Jan 31, 2023

No incidents reported today.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

EU - PROD - CRIF Bürgel Maintenance of Debtor Management, Address Check and Compliance Check Services in the DEMO environment

Completed - The scheduled maintenance has been completed.
Jan 29, 06:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 00:01 CET

Scheduled - In an effort to continue providing the best possible service, CRIF report that the demo environment will not available between 29.01.2023 00:00 and 06:00 AM.

The following services are impacted in the PROD environments:

Debtor Management
Address Checks
Compliance Checks
Order Management.
Jan 26, 15:15 CET

Jan 28, 2023

EU - PRODUCTION - Zero-Downtime Infrastructure Maintenance

Completed - Edit: This maintenance was closed by error. A new posting will be published for maintenance at the exact same date and time.

Edit 2: The replacement event for this exists here: https://jpmmps.statuspage.io/incidents/4vznnc6m12sc
Jan 28, 12:00 CET

Scheduled - In an effort to continue providing the best possible service, we will be conducting planned maintenance of our infrastructure, affecting the components listed below.

We do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the update.

We appreciate your patience and understanding. As always, if you have questions or issues, please write to support-vwpayments@vwfs.com
Jan 24, 14:56 CET

EU - PRODUCTION - Zero-Downtime Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Jan 28, 10:12 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 09:00 CET

Scheduled - In an effort to continue providing the best possible service, we will be conducting planned maintenance of our infrastructure, affecting the components listed below.

We do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the update.

We appreciate your patience and understanding. As always, if you have questions or issues, please write to support-vwpayments@vwfs.com
Jan 26, 18:34 CET

Jan 27, 2023

No incidents reported.

Jan 26, 2023

EU - PRODUCTION - Zero-Downtime Upgrade

Completed - The scheduled maintenance has been completed.
Jan 26, 17:27 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 14:00 CET

Scheduled - A minor upgrade of the latest version of the platform is here, affecting the components listed below.

As this is a minor release, we do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.

We appreciate your patience and understanding. As always, if you have questions or issues, please write to support-vwpayments@vwfs.com
Jan 24, 10:56 CET

EU - SmartPay - SANDBOX - Upgrade v3.8 to v3.9

Completed - The scheduled maintenance has been completed.
Jan 26, 17:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 15:00 CET

Scheduled - The latest version of the SmartPay is being released to SANDBOX environment.

Included changes will be published here: https://docs.vwfspay.com/docs/smartpay/release-notes/

We expect no service interruption during the upgrade.

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Unless otherwise stated, we do not expect any incompatibility to be introduced by this change. Despite this, to ensure your customer base continues to enjoy the same experience prior to the introduction of this change in other environments, we recommend executing regression tests immediately following the successful conclusion of this deployment. Please raise a service request explicitly asking to halt further deployment in other environments, should a concern be identified based on your existing integration.

Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.

We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@vwfspay.com
Jan 26, 10:24 CET

EU - PRE-S - Patch of the same version

Completed - The scheduled maintenance has been completed.
Jan 26, 15:57 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 15:15 CET

Scheduled - A patch including required fixes will be deployed to the affected components below.

We expect a downtime for the duration of this intervention, with all requests responding with the HTTP Response code 503; we apologize for any inconvenience this may cause in the meantime.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Unless otherwise stated, we do not expect any incompatibility to be introduced by this change, despite this, to ensure your customer base continues to enjoy the same experience prior to the introduction of this change in other environments, we recommend executing regression tests immediately following the successful conclusion of this deployment and raising a service request explicitly asking to halt further deployment in other environments should a concern be identified based on your existing integration.

Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.

We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@vwfspay.com
Jan 26, 14:54 CET

EU - PRE-S - Upgrade v8.1 to v8.2

Completed - The scheduled maintenance has been completed.
Jan 26, 13:47 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 09:00 CET

Scheduled - The latest version of the platform is here, affecting the components listed below.

As this is a major release, we expect a downtime for the duration of this intervention, with all requests responding with the HTTP Response code 503; we apologize for any inconvenience this may cause in the meantime.

What’s new & Improvements

API Call/Response Change/Modifications

1.) Init Add Stored Payment Option

For the API Call “Init Add Stored Payment Option” there is now the possibility to specify the currency for Credit Card Registrations.

2.) Create Account/Update Account

When calling the “Create Account” or “Update Account” API Call with an empty string for 'externalAccountReference', the new response code will be
Response Code 0133 with the following text "On account creation the 'externalAccountReference' may not be empty string.".

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Unless otherwise stated, we do not expect any incompatibility to be introduced by this change, despite this, to ensure your customer base continues to enjoy the same experience prior to the introduction of this change in other environments, we recommend executing regression tests immediately following the successful conclusion of this deployment and raising a service request explicitly asking to halt further deployment in other environments should a concern be identified based on your existing integration.

Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.

We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@vwfspay.com
Jan 24, 10:41 CET

Jan 25, 2023

Jan 24, 2023

EU - Sandbox - Patch of the same version

Completed - The scheduled maintenance has been completed.
Jan 24, 14:46 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 14:00 CET

Scheduled - A patch including required fixes will be deployed to the affected components below.

We expect a downtime for the duration of this intervention, with all requests responding with the HTTP Response code 503; we apologize for any inconvenience this may cause in the meantime.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Unless otherwise stated, we do not expect any incompatibility to be introduced by this change, despite this, to ensure your customer base continues to enjoy the same experience prior to the introduction of this change in other environments, we recommend executing regression tests immediately following the successful conclusion of this deployment and raising a service request explicitly asking to halt further deployment in other environments should a concern be identified based on your existing integration.

Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.

We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@vwfspay.com
Jan 24, 10:36 CET

Jan 23, 2023

EU - PRE-S - Patch of the same version

Completed - The scheduled maintenance has been completed.
Jan 23, 09:12 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 09:00 CET

Scheduled - A patch including required fixes will be deployed to the affected components below.

We expect a downtime for the duration of this intervention, with all requests responding with the HTTP Response code 503; we apologize for any inconvenience this may cause in the meantime.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Unless otherwise stated, we do not expect any incompatibility to be introduced by this change, despite this, to ensure your customer base continues to enjoy the same experience prior to the introduction of this change in other environments, we recommend executing regression tests immediately following the successful conclusion of this deployment and raising a service request explicitly asking to halt further deployment in other environments should a concern be identified based on your existing integration.

Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.

We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@vwfspay.com
Jan 23, 08:42 CET

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

EU - PRE-S - Server Maintenance

Completed - The scheduled maintenance has been completed.
Jan 19, 12:18 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 12:10 CET

Scheduled - A server restart is needed for maintenance

We expect a downtime for the duration of this intervention, with all requests responding with the HTTP Response code 503; we apologize for any inconvenience this may cause in the meantime.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Unless otherwise stated, we do not expect any incompatibility to be introduced by this change, despite this, to ensure your customer base continues to enjoy the same experience prior to the introduction of this change in other environments, we recommend executing regression tests immediately following the successful conclusion of this deployment and raising a service request explicitly asking to halt further deployment in other environments should a concern be identified based on your existing integration.

Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.

We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@vwfspay.com
Jan 19, 12:07 CET

Jan 18, 2023

Support Services - JIRA availability impacted

Resolved - This incident has been resolved.
Jan 18, 10:39 CET

Identified - The issue has been identified and a fix is being implemented.
Jan 18, 10:18 CET

Investigating - Monitoring has detected abnormality in the JIRA based support services.

Investigations started, updates to follow as these become available.

Please check back on https://jpmmps.statuspage.io for further updates.
Jan 18, 10:15 CET

Jan 17, 2023

No incidents reported.

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What’s new & Improvements