In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 2025 - 19:00 CET
Nov 12, 2025 - 19:00 CET
Scheduled - Maintenance will be carried out on the affected components listed below.
We are decommissioning a legacy environment. All clients have already been migrated off this legacy environment. There should be no impact to clients during this process. We apologize for any inconvenience caused during the maintenance period.
Downtime: Yes
Client Impact: No
Rollback Possible: Yes
Maintenance will be considered complete once it is announced on the status page. Please assume the environment is undergoing maintenance until you receive confirmation of successful completion.
Unless otherwise stated, we do not expect any incompatibility to be introduced by this change. However, to ensure your customer base continues to enjoy the same experience as prior to this change, we recommend executing regression tests immediately following the successful conclusion of this deployment. If any concerns are identified based on your existing integration, please raise a service request to explicitly halt further deployment in other environments.
Please refer to https://jpmmps.statuspage.io for updates during and after the upgrade.
We appreciate your patience and understanding. If you have any questions or encounter issues following the upgrade with your existing integration, please contact support@jpmmps.com.
Nov 12, 2025 19:00 - Jan 16, 2026 18:00 CET
We are decommissioning a legacy environment. All clients have already been migrated off this legacy environment. There should be no impact to clients during this process. We apologize for any inconvenience caused during the maintenance period.
Downtime: Yes
Client Impact: No
Rollback Possible: Yes
Maintenance will be considered complete once it is announced on the status page. Please assume the environment is undergoing maintenance until you receive confirmation of successful completion.
Unless otherwise stated, we do not expect any incompatibility to be introduced by this change. However, to ensure your customer base continues to enjoy the same experience as prior to this change, we recommend executing regression tests immediately following the successful conclusion of this deployment. If any concerns are identified based on your existing integration, please raise a service request to explicitly halt further deployment in other environments.
Please refer to https://jpmmps.statuspage.io for updates during and after the upgrade.
We appreciate your patience and understanding. If you have any questions or encounter issues following the upgrade with your existing integration, please contact support@jpmmps.com.
Nov 12, 2025 19:00 - Jan 16, 2026 18:00 CET
About This Site
This is the service-status and incident communication site for J.P. Morgan Mobility Payments Systems GmbH. This service is jointly operated with J.P. Morgan Mobility Payments Solutions S.A. Updates and planned maintenance announcements are communicated here. Please use the "subscribe to updates" button to receive email notifications.
EU LIVE
Operational
EU Production API
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Operational
EU Merchant Panel
Operational
EU E-Wallet Portal
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Operational
EU Payment Gateway
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Operational
EU Production SFTP
Operational
EU TEST
Operational
EU Sandbox API
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Operational
EU Prerelease-Sandbox API
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Operational
EU Sandbox E-Wallet Portal
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Operational
EU Sandbox Merchant Panel
Operational
EU Prerelease-Sandbox E-Wallet Portal
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EU Test Payment Gateway
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Operational
EU SmartPay
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EU SmartPay LIVE
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EU SmartPay SANDBOX
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EU SmartPay Subscriptions
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EU SmartPay Subscriptions - TEST
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EU SmartPay Subscriptions - LIVE
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EU Tokenization
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EU Tokenization LIVE
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EU Tokenization TEST
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EU Payment Connectors
Under Maintenance
EU SEPA B2B Connector LIVE
Operational
EU SEPA B2B Connector TEST
Operational
EU SEPA Mandate Management Service LIVE
Operational
EU SEPA Mandate Management Service TEST
Operational
EU IBAN Validation Service LIVE
Operational
EU IBAN Validation Service TEST
Operational
EU ACI Cards Connector LIVE
Operational
EU ACI Cards Connector TEST
Operational
EU Apple Pay Connector LIVE
Operational
EU Apple Pay Connector TEST
Under Maintenance
EU BACS Connector LIVE
Operational
EU BACS Connector TEST
Under Maintenance
EU Google Pay Connector LIVE
Operational
EU Google Pay Connector TEST
Under Maintenance
EU Open Banking Token Connector LIVE
Operational
EU Open Banking Token Connector TEST
Under Maintenance
EU Network Token Service LIVE
Operational
EU Network Token Service TEST
Operational
EU Secured Credit Card Payment Form Service LIVE
Operational
EU Secured Credit Card Payment Form Service TEST
Operational
EU Stratus Connector LIVE
Operational
EU Stratus Connector TEST
Operational
EU Support Services
Operational
EU Documentation Portal
Operational
EU Jira Customer Service Desk
Operational
Statuspage
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Statuspage SMS Notifications
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Statuspage Email Notifications
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EU - CAT - Sepa Connector / Mandate management / IBAN Checker - service Zero-Downtime Upgrade - ICIPM-133 (Hot-fix) Dec 3, 2025 08:00-09:00 CET
A minor upgrade of the latest version of the platform is here, affecting the components listed below.
As this is a minor release, we do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.
Rollback possible: Yes
All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.
Unless otherwise stated, we do not expect any incompatibility to be introduced by this change, despite this, to ensure your customer base continues to enjoy the same experience prior to the introduction of this change in other environments, we recommend executing regression tests immediately following the successful conclusion of this deployment and raising a service request explicitly asking to halt further deployment in other environments should a concern be identified based on your existing integration.
Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.
We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@jpmmps.com
Posted on Dec 01, 2025 - 18:36 CET
As this is a minor release, we do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.
Rollback possible: Yes
All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.
Unless otherwise stated, we do not expect any incompatibility to be introduced by this change, despite this, to ensure your customer base continues to enjoy the same experience prior to the introduction of this change in other environments, we recommend executing regression tests immediately following the successful conclusion of this deployment and raising a service request explicitly asking to halt further deployment in other environments should a concern be identified based on your existing integration.
Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.
We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@jpmmps.com
Posted on Dec 01, 2025 - 18:36 CET
EU - Prod - Sepa Connector / Mandate management / IBAN Checker - service Zero-Downtime Upgrade - ICIPM-126 (Hot-fix) Dec 8, 2025 08:00-09:00 CET
A minor upgrade of the latest version of the platform is here, affecting the components listed below.
As this is a minor release, we do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.
Rollback possible: Yes
All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.
Unless otherwise stated, we do not expect any incompatibility to be introduced by this change, despite this, to ensure your customer base continues to enjoy the same experience prior to the introduction of this change in other environments, we recommend executing regression tests immediately following the successful conclusion of this deployment and raising a service request explicitly asking to halt further deployment in other environments should a concern be identified based on your existing integration.
Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.
We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@jpmmps.com
Posted on Dec 01, 2025 - 18:37 CET
As this is a minor release, we do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.
Rollback possible: Yes
All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.
Unless otherwise stated, we do not expect any incompatibility to be introduced by this change, despite this, to ensure your customer base continues to enjoy the same experience prior to the introduction of this change in other environments, we recommend executing regression tests immediately following the successful conclusion of this deployment and raising a service request explicitly asking to halt further deployment in other environments should a concern be identified based on your existing integration.
Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.
We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@jpmmps.com
Posted on Dec 01, 2025 - 18:37 CET
EU - CONST/CAT - Token Proxy Infrastructure Maintenance - ICIPM-123 Dec 8, 2025 09:00-13:00 CET
In an effort to continue providing the best possible service, we will be conducting planned maintenance of our infrastructure, affecting the components listed below.
We expect a downtime for the duration of this intervention, we apologize for any inconvenience this may cause in the meantime.
Rollback possible: Yes
All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.
Please check back on https://jpmmps.statuspage.io for updates during and after the update.
We appreciate your patience and understanding. As always, if you have questions relating to or issues following the maintenance with your existing integration, please write to support@jpmmps.com
Posted on Nov 27, 2025 - 16:13 CET
We expect a downtime for the duration of this intervention, we apologize for any inconvenience this may cause in the meantime.
Rollback possible: Yes
All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.
Please check back on https://jpmmps.statuspage.io for updates during and after the update.
We appreciate your patience and understanding. As always, if you have questions relating to or issues following the maintenance with your existing integration, please write to support@jpmmps.com
Posted on Nov 27, 2025 - 16:13 CET
EU - SmartPay - PRODUCTION - Zero-Downtime Infrastructure Maintenance Dec 8, 2025 14:00-18:00 CET
In an effort to continue providing the best possible service, we will be conducting planned maintenance of our infrastructure, affecting the components listed below.
We do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.
Rollback possible: No
All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.
Please check back on https://jpmmps.statuspage.io for updates during and after the update.
We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.
Posted on Nov 14, 2025 - 18:15 CET
We do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.
Rollback possible: No
All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.
Please check back on https://jpmmps.statuspage.io for updates during and after the update.
We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.
Posted on Nov 14, 2025 - 18:15 CET
EU - PRODUCTION - SEPA service, Mandate manager, IBAN Validation, 3DS SDK, Stratus connector, Pay-ON connector - Zero-Downtime Infrastructure Sustained Resiliency Activity Dec 10, 2025 06:00-08:00 CET
Update -
We will be undergoing scheduled maintenance during this time.
Nov 28, 2025 - 11:01 CET
Nov 28, 2025 - 11:01 CET
Scheduled -
In an effort to continue providing the best possible service, we will be conducting planned maintenance of our infrastructure, affecting the components listed below.
We do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.
Rollback possible: N/A
All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.
Please check back on https://jpmmps.statuspage.io for updates during and after the update.
We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.
Nov 14, 2025 - 18:29 CET
We do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.
Rollback possible: N/A
All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.
Please check back on https://jpmmps.statuspage.io for updates during and after the update.
We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.
Nov 14, 2025 - 18:29 CET
EU - PROD - Token Proxy Infrastructure Maintenance - ICIPM-124 Dec 11, 2025 09:00-13:00 CET
In an effort to continue providing the best possible service, we will be conducting planned maintenance of our infrastructure, affecting the components listed below.
We expect a downtime for the duration of this intervention, we apologize for any inconvenience this may cause in the meantime.
Rollback possible: Yes
All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.
Please check back on https://jpmmps.statuspage.io for updates during and after the update.
We appreciate your patience and understanding. As always, if you have questions relating to or issues following the maintenance with your existing integration, please write to support@jpmmps.com
Posted on Nov 27, 2025 - 16:16 CET
We expect a downtime for the duration of this intervention, we apologize for any inconvenience this may cause in the meantime.
Rollback possible: Yes
All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.
Please check back on https://jpmmps.statuspage.io for updates during and after the update.
We appreciate your patience and understanding. As always, if you have questions relating to or issues following the maintenance with your existing integration, please write to support@jpmmps.com
Posted on Nov 27, 2025 - 16:16 CET