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This is the service-status and incident communication site for J.P. Morgan Mobility Payments Systems GmbH. This service is jointly operated with J.P. Morgan Mobility Payments Solutions S.A. Updates and planned maintenance announcements are communicated here. Please use the "subscribe to updates" button to receive email notifications.

EU LIVE Operational
EU Production API Operational
EU Merchant Panel Operational
EU E-Wallet Portal Operational
EU Payment Gateway Operational
EU Production SFTP Operational
EU TEST Operational
EU Sandbox API Operational
EU Prerelease-Sandbox API Operational
EU Sandbox E-Wallet Portal Operational
EU Sandbox Merchant Panel Operational
EU Prerelease-Sandbox E-Wallet Portal Operational
EU Test Payment Gateway Operational
EU SmartPay Operational
EU SmartPay LIVE Operational
EU SmartPay SANDBOX Operational
EU SmartPay Subscriptions Operational
EU SmartPay Subscriptions - TEST Operational
EU SmartPay Subscriptions - LIVE Operational
EU Tokenization Operational
EU Tokenization LIVE Operational
EU Tokenization TEST Operational
EU Payment Connectors Operational
EU SEPA B2B Connector LIVE Operational
EU SEPA B2B Connector TEST Operational
EU SEPA Mandate Management Service LIVE Operational
EU SEPA Mandate Management Service TEST Operational
EU IBAN Validation Service LIVE Operational
EU IBAN Validation Service TEST Operational
EU ACI Cards Connector LIVE Operational
EU ACI Cards Connector TEST Operational
EU Apple Pay Connector LIVE Operational
EU Apple Pay Connector TEST Operational
EU BACS Connector LIVE Operational
EU BACS Connector TEST Operational
EU Google Pay Connector LIVE Operational
EU Google Pay Connector TEST Operational
EU Open Banking Token Connector LIVE Operational
EU Open Banking Token Connector TEST Operational
EU Network Token Service LIVE Operational
EU Network Token Service TEST Operational
EU Secured Credit Card Payment Form Service LIVE Operational
EU Secured Credit Card Payment Form Service TEST Operational
EU Stratus Connector LIVE Operational
EU Stratus Connector TEST Operational
EU Support Services Operational
EU Documentation Portal Operational
EU Jira Customer Service Desk Operational
Statuspage Operational
Statuspage SMS Notifications Operational
Statuspage Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

EU - PRODUCTION - ICIPM-158 - Zero-Downtime Infrastructure Maintenance Feb 14, 2026 07:00 - Feb 15, 2026 00:00 CET

In an effort to continue providing the best possible service, we will be conducting planned maintenance of our infrastructure, affecting the components listed below.

We do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the update.

We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.
Posted on Jan 14, 2026 - 17:30 CET
Jan 28, 2026

No incidents reported today.

Jan 27, 2026
EU - PRE-S - Upgrade v9.8 to v9.9
Completed - The scheduled maintenance has been completed.
Jan 27, 17:23 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 16:00 CET
Scheduled - The latest version of the platform is here, affecting the components listed below.

As this is a major release, we expect a downtime for the duration of this intervention, with all requests responding with the HTTP Response code 503; we apologize for any inconvenience this may cause in the meantime.



What’s new & Improvements



- This version includes performance improvements and bug fixes.



Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Unless otherwise stated, we do not expect any incompatibility to be introduced by this change, despite this, to ensure your customer base continues to enjoy the same experience prior to the introduction of this change in other environments, we recommend executing regression tests immediately following the successful conclusion of this deployment and raising a service request explicitly asking to halt further deployment in other environments should a concern be identified based on your existing integration.

Please check back on https://jpmmps.statuspage.io for updates during and after the upgrade.

We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to your Payment Solutions Specialist.
Jan 27, 14:28 CET
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
EU - PRODUCTION - ICIPM-155 - Zero-Downtime Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Jan 24, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 08:00 CET
Scheduled - In an effort to continue providing the best possible service, we will be conducting planned maintenance of our infrastructure, affecting the components listed below.

We do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the update.

We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.
Jan 8, 11:26 CET
Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026
EU - SANDBOX - Provider Maintenance of Debtor Management, Address Check and Compliance Check Services in the PRODUCTION environment
Completed - The scheduled maintenance has been completed.
Jan 20, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 08:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 8, 17:53 CET
Scheduled - In an effort to continue providing the best possible service, the provider will be conducting a planned maintenance affecting the components listed below.

This issue affects all users using the following services: Debtor Management, Address Check and Compliance services.

There will be some downtime and during this time, postings will not be processed completely.
Please kindly avoid performing duplicate calls.

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the update.

We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.
Jan 8, 17:51 CET
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

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