PROD - Potential Incident Indentified - Smartpay API - IITML-3309

Incident Report for MPS

Resolved

This incident has been resolved.
Posted May 18, 2026 - 14:37 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 18, 2026 - 14:11 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 18, 2026 - 13:48 CEST

Investigating

We detected a potential incident for the following service:

- Smart pay API

Details of any processing impact or an all-clear should no impact be identified to follow.

Please check back on https://jpmmps.statuspage.io for further updates.
Posted May 18, 2026 - 13:15 CEST
This incident affected: EU SmartPay (EU SmartPay LIVE).