EU - SmartPay and Subscriptions - PROD - Infrastructure maintenance (zero downtime - temporary latency) ICIPM-197

Scheduled for Mar 17, 17:25 CET - Mar 20, 07:55 CET

Scheduled

In an effort to continue providing the best possible service, we will be conducting planned maintenance of our infrastructure, affecting the components listed below.

This maintenance is related to EKS upgrade.

We do not expect any downtime for this, there may be a potential degradation of performance while servers are taken out of the pools for servicing and are consequently not available to serve requests.

Rollback possible: Yes

All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Please check back on https://jpmmps.statuspage.io for updates during and after the update.

We appreciate your patience and understanding. As always, if you have questions or issues, please write to support@jpmmps.com.

Posted Mar 09, 2026 - 17:28 CET

This scheduled maintenance affects: EU SmartPay (EU SmartPay LIVE) and EU SmartPay Subscriptions (EU SmartPay Subscriptions - LIVE).