MPS Status - EU - PRODUCTION - Elevated API Errors

EU - PRODUCTION - Elevated API Errors

Incident Report for MPS

Resolved

This incident has been resolved.

Posted Mar 21, 2024 - 13:43 CET

Monitoring

We see that the elevated API errors stopped around 12:12 PM. We are monitoring the situation.

Posted Mar 21, 2024 - 12:41 CET

Investigating

We're experiencing an elevated level of API errors from our provider for ancillary services (debtor management, sanctions screenings, VAT and address checks) and are currently looking into the issue and will provide further updates as soon as possible.

Please check back on https://jpmmps.statuspage.io for further updates.

We thank those affected for their patience and understanding as our teams work to address this!

Posted Mar 21, 2024 - 12:18 CET

This incident affected: EUROPE LIVE (EU Production API).