EU - PRODUCTION - File Delivery Migration Maintenance

Scheduled Maintenance Report for MPS

Completed

The scheduled maintenance has been completed.
Posted Nov 28, 2025 - 17:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 13, 2025 - 10:00 CET

Scheduled

As part of our ongoing commitment to service excellence, we will be performing a planned migration of our File Delivery infrastructure. This is a significant change, and no rollback will be possible once the migration is complete.

Scope and Impact:

Affected Clients: All clients in scope have already been informed by their CSAM, CRM, or Account Manager at MPS at least one month in advance.

Non-Affected Clients: If you have not been contacted directly and are not currently in discussions with us regarding this migration, you are not in scope for this maintenance.

Other Services: Transaction processing and ancillary services are not affected by this migration.

Downtime:
We do not expect any downtime for clients in scope. As part of the migration, each client’s legacy file delivery route will be permanently shut down and replaced with a new route from the updated environment. This changeover is managed on a per-client basis and does not constitute downtime.

Rollback:
No rollback is possible for this migration. Once completed, the change is permanent.

Completion:
Maintenance will be considered complete once announced on this status page. Please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.

Updates:
Please check back on https://jpmmps.statuspage.io for updates during and after the migration.

We appreciate your patience and understanding. If you have any questions or concerns, please contact us at support@jpmmps.com.
Posted Nov 07, 2025 - 18:35 CET
This scheduled maintenance affected: EU LIVE (EU Production SFTP).