PROD - Potential Payout Delays

Incident Report for MPS

Resolved

This incident has been resolved.

Posted Dec 10, 2025 - 08:41 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 09, 2025 - 16:50 CET

Investigating

We identified an error with our banking tool used for payouts. Thus, there might be a delay of the scheduled payouts for today. In the meantime, we are working with high pressure on a solution.

Please check back on https://jpmmps.statuspage.io for further updates.

Posted Dec 09, 2025 - 15:00 CET