EU - PRODUCTION - Elevated API Errors - Mastercard Transactions

Incident Report for MPS

Resolved

This incident has been resolved.
Posted Jul 15, 2026 - 10:47 CEST

Investigating

We're experiencing an elevated level of API errors for Mastercard Transactions since the morning. Most transactions fail with the following reason:

3DSecure Error (85)
Communication Error to Scheme Directory Server (100.390.111)

Our acquirer is already on it to fix this.

Please check back on https://jpmmps.statuspage.io for further updates.

We thank those affected for their patience and understanding as our teams work to address this!
Posted Jul 15, 2026 - 09:40 CEST
This incident affected: EU LIVE (EU Production API).