Rollback to v8.9 is complete. The services are operational since 03:24 CEST.
Posted Apr 26, 2024 - 03:32 CEST
Verifying
Verification is currently underway for the maintenance items.
Posted Apr 26, 2024 - 03:27 CEST
Update
We are working to restore service with the previous version.
Posted Apr 25, 2024 - 22:25 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 25, 2024 - 21:15 CEST
Scheduled
The latest version of the platform is here, affecting the components listed below.
As this is a major release, we estimate a downtime of 15 minutes during this intervention, with all requests responding with the HTTP Response code 503; we apologize for any inconvenience this may cause in the meantime.
What’s new & Improvements
This version includes performance improvements and bug fixes.
Merchant Panel
Chargeback Transactions Custom Fields
For Chargeback transactions, the fields Custom1, Custom2, and Custom3, provided with the original transaction will be displayed in the Merchant Panel
Failed Authorizations
When an Authorization has failed, for example, due to errors in 3D Secure User Authentication, it is now visible with the Transaction Status "Failed" in the Merchant Panel.
Web API
New Status "Failed" for Failed Authorizations
When a transaction fails during the authorization process, the transaction will be marked as status "Failed". Failed Authorizations are visible in the Merchant Panel.
New Validation and API Response Code
A validation with response code 0629 has been introduced to the API Call Complete Add Stored Payment Option. It prevents storing a Payment Option for a PaymentOptionCode different than the one provided in the related Init Add Stored Payment Option request.
Dot-less Domain Support for Dev Environments
URL Input Validation has been altered to allow dot-less domains for flexibility in development environments. This means, for example, URLs such as https://localhost/test are allowed for development purposes.
For the best compatibility with the widest range of external systems and payment providers, it's still strongly recommended for Merchants to use HTTPS Absolute URLs, including a top-level domain.
General Changes
Rate Limiting
Rate Limiting of all API Requests has been implemented to avoid instability due to unexpected peaks in demand, for example "Black Friday" Sales events. In case you are expecting high demand, please reach out to your Customer Relationship Manager.
SDK Change
Dot-less Domain Support for Dev Environments
URL Input Validation has been altered to allow dot-less domains for flexibility in development environments. This means, for example, URLs such as https://localhost/test are allowed for development purposes.
For the best compatibility with the widest range of external systems and payment providers, it's still strongly recommended for Merchants to use HTTPS Absolute URLs, including a top-level domain.
SDKs Latest Versions
Periodically updates are released to the web and mobile SDKs, which can include new functionality, bug fixes, and security updates.
We urge all stakeholders to update integrated SDK versions to the newest version as soon as these are available as the following link.
The latest SDK version is always available from our documentation website.
The latest version numbers are: Web – v9.0 iOS – v9.0 Android – v9.0
SmartPay customers do not need to take any action.
Rollback possible: Yes
All maintenance work can be considered complete once this has been announced on the status page i.e. please assume the environment is undergoing maintenance until you receive confirmation of successful conclusion.
Unless otherwise stated, we do not expect any incompatibility to be introduced by this change, despite this, to ensure your customer base continues to enjoy the same experience prior to the introduction of this change in other environments, we recommend executing regression tests immediately following the successful conclusion of this deployment and raising a service request explicitly asking to halt further deployment in other environments should a concern be identified based on your existing integration.
We appreciate your patience and understanding. As always, if you have questions relating to or issues following the upgrade with your existing integration, please write to support@jpmmps.com
Posted Apr 09, 2024 - 17:59 CEST
This scheduled maintenance affected: EUROPE LIVE (EU Production API, EU Merchant Panel, EU E-Wallet Portal), EU SmartPay (EU SmartPay LIVE), and EUROPE SmartPay Subscriptions (EU SmartPay Subscriptions - LIVE).